Responsible gambling

At Kananaskis, we take responsible gaming seriously. We strive to provide a safe and enjoyable experience for all our guests while minimizing the risks associated with problem gambling.

Recognizing Signs of Problem Gambling

If you or someone you know is struggling with problem gambling, please seek help immediately. Our staff are trained to recognize signs of problem gambling and can offer support and resources to help prevent further harm.

Voluntary Self-Exclusion

As part of our commitment to responsible gaming, we encourage all guests to consider setting a self-exclusion from the casino for defined periods (6 months, 1 year, or 5 years). During this time, access to the gaming floor will be blocked. We also offer assistance in setting practical limits on your gambling time and spending.

Support Organizations

We provide information about provincial and national support organizations, including helplines and counseling services, to help individuals struggling with problem gambling.

Responsible Gaming Tools

Our responsible gaming tools include:

• Voluntary self-exclusion
• Deposit limit settings (where applicable)
• Time-out options (where applicable)

These measures are designed to promote a safe and enjoyable experience for all our guests while minimizing the risks associated with problem gambling.

Immediate Action in Case of Problem Gambling

If you notice any signs of problem gaming behavior, please let us know immediately so that we can intervene promptly. We take issue reports seriously and respond swiftly to ensure the well-being of our patrons and staff alike.

By working together, we aim to maintain a safe and enjoyable environment for all at Kananaskis.

Resources

For more information on responsible gaming or to seek support if you're experiencing problem gambling issues, please refer to our dedicated resources:

• Brochures available upon request
• Contact details for local help organizations